Privacy Policy

1. Introduction

At Kelcode Development, we value your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, share, and protect your data in compliance with the UK GDPR and other applicable data protection regulations.

2. What Information Do We Collect?

This application collects the necessary information for the normal functioning of our business. Under no circumstances do we collect personal information with malicious intentions.

We may collect the following data:

Personal Identifiers: Email address and any user-provided contact details
Technical Data: IP address, browser type, operating system, and device information
Usage Data: Information on how users interact with our apps and website
Cookies: Details are covered in the Cookies and Tracking section

This data is handled anonymously unless you voluntarily provide additional information.

3. How Do We Collect Information?

We collect personally identifiable information (PII), demographic information, and user data when users:

Sign up for our application
Participate in surveys or promotions
Use cookies or other tracking technologies during site visits

Cookies help us remember your preferences and enhance your experience. You have the option to accept or reject cookies through your device settings or our cookie management tool.

4. How Do We Use the Information You Provide?

We use the collected information to:

Personalise and improve user experience
Provide, maintain, and repair services
Create and authenticate user accounts
Process support requests and respond to inquiries
Analyse statistics to enhance our services
Comply with legal obligations
Share data with third parties as outlined below

We use third-party services to enhance our functionality:

Google Firebase: For account creation and data storage
Google Analytics: For analysing website and app performance
Google Maps API: To provide location services within certain apps

We do not share data with third parties for marketing purposes. All data shared adheres to data protection standards.

6. User Rights

Under UK GDPR, you have the right to:

Access: Request details of the personal data we hold about you
Correction: Rectify any inaccuracies in your data
Deletion: Request the deletion of your data
Restriction: Limit the processing of your data
Objection: Object to data processing based on legitimate interests
Portability: Receive a copy of your data in a standard format

To exercise these rights, contact us via the form at https://kelcode.co.uk/contact/

7. Security Measures

We employ technical, administrative, and physical measures to protect your data, including encryption and regular security audits. While no security system is impenetrable, we strive to keep your data secure.

Users are responsible for maintaining the confidentiality of their passwords and account details, especially on shared or public devices.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for:

Essential Functions: To ensure the site operates effectively
Analytics: To gather data for improving user experience
Marketing: To deliver relevant content

You can manage your cookie preferences through your browser or our cookie management tool.

9. Data Retention

We retain data only as long as necessary for its intended purpose or as required by law. Once the retention period expires, data is securely deleted or anonymised.

10. Changes to This Policy

Kelcode Development reserves the right to modify this policy. Significant changes will be communicated through a notice on our website or via email. This policy is effective from2nd November 2024.

Version 1.2 – Updated November 2024